Canon Customer Service SUCKS!!!
3 Jul 2008
So, as I mentioned the other day, I took my camera in to get a cosmetic detail fixed. I had a crack on the back screen. I also took some lenses in that needed repair. I was promised they would be done by today, and they’re not, and worse of all, they said that I am not allowed to pick up the gear until it’s completed, which could be another 2 weeks away. What a load of BS! I proposed that I pick up the gear (which all still works) and drop it back when the parts arrive. Canon, It’s War!
(a very angry) JD
UPDATE: THEY SURRENDERED THE CAMERA, AND WILL HAVE THE LENSES BACK TO ME BY FRIDAY. A BIT OF COMPLAINING GOES A LONG WAY IT SEEMS.
Well said? Great information, keep up the great work!
oh yeah Id be pissed too!!
So I guess the sweet funny guy routine didn’t work first and you then complained???????? I thought your charming smile was all that was needed…..
Ugh - I have learnt that it’s definitely the squeaky wheel that gets the oil. Good for you rescuing your poor camera and shame on them for holding it all hostage.